01
AI Opportunity Audit
We review how your business actually runs, identify the repetitive work AI can handle, and give you a clear roadmap of the highest-value opportunities.
1–2 weeks
Practical AI for Small Business
AI solutions for small businesses
without a tech team.
We help busy business owners automate admin, improve customer communication, process documents, and build practical AI tools that fit how their company already works.
5–100
Person businesses we build for
1–2 wks
To your first AI opportunity map
Senior-led
Zürich & remote, no hand-offs
The problem
Most small businesses know AI could help. Almost none have the tech team to make it useful.
You are busy running the company. You do not have developers, data scientists, or the time to work out which tools, models, and platforms actually fit. So the admin keeps piling up and AI stays a someday project. We close that gap: we design, build, and implement practical AI around the way your business already works.
What we do
Three ways we
put AI to work
02
AI Workflow Automation
We build AI-assisted workflows for admin, emails, documents, reporting, customer replies, lead handling, internal knowledge, and task routing, using your existing tools where possible.
2–6 weeks
03
Custom AI Tools
For businesses that need more than off-the-shelf software, we build lightweight custom tools: internal dashboards, AI assistants, document processors, quoting tools, customer-service helpers, and operations portals.
4–8 weeks+
What we help automate
The repetitive work
AI can take off your plate
If your team spends hours every week on it, there is a good chance we can automate most of it. A few of the most common starting points:
+Customer enquiries and email replies
+Document processing and data extraction
+Quotes, proposals, and follow-ups
+Internal knowledge assistants
+Staff task routing and reminders
+CRM updates and lead qualification
+Report generation
+Invoice and admin workflows
+Appointment and booking workflows
+Customer support triage
+Repetitive spreadsheet work
+WhatsApp and email-to-system workflows
Who this is for
Built for small teams
doing real work
→Property management and real estate agencies
→Trades and building services
→Hospitality, restaurants and event venues
→Recruitment and staffing agencies
→Childcare, education and pet care operators
→Local service businesses
→Any small business still living in email, Excel, WhatsApp, PDFs, and manual admin
In practice
Examples of practical
AI solutions
01
Email assistant for customer enquiries
Reads incoming emails, drafts accurate replies, flags urgent messages, and updates your CRM.
02
Document processor
Extracts data from PDFs, forms, invoices, contracts, or reports and pushes it into spreadsheets, CRMs, or dashboards.
03
Internal knowledge assistant
Lets staff ask questions about policies, procedures, pricing, products, or client information instead of searching through documents.
04
Lead qualification workflow
Scores enquiries, drafts follow-ups, books calls, and reminds staff when action is needed.
05
Operations dashboard
Pulls data from multiple tools into one simple view so owners can see what is happening without chasing updates.
Process
How it works
01
Discovery call
We understand your business, bottlenecks, tools, and team.
02
AI opportunity map
We identify what can be automated, what should not be, the expected ROI, and the quick wins.
03
Build and test
We create the workflow or tool using your real processes and feedback.
04
Deploy and train
We launch it with your team, document it clearly in plain English, and support adoption.
Pricing
Clear, project-based pricing
Projects typically start from CHF 1,500 for a focused workflow automation, and CHF 5,000+ for custom AI tools or multi-step operational systems. Everything is scoped and quoted before we start.
AI Opportunity AuditA clear roadmap of where AI can save you the most time.
CHF 750–1,500
First Workflow BuildYour first automated workflow, live and handed over.
from CHF 1,500
Custom AI Operations ToolA bespoke tool or multi-step system built around your business.
from CHF 5,000
Ongoing supportIteration, new workflows, and help as you grow.
Monthly retainer available
Fixed scope · Quoted up front · No open-ended retainers
Why PMBRTN
Built for owners,
not IT departments
You do not need to know which AI model, automation platform, API, or database to use. You tell us where time is being wasted. We design the workflow, build the solution, test it with your team, and hand it over in plain English.
- →No vague "strategy" retainers. Every project has a fixed scope, a clear deliverable, and a price agreed up front
- →We work with the tools you already use. No rip-and-replace, no migrations you did not ask for
- →AI built into the actual job, not a chatbot bolted onto your website
- →Senior-led from first call to handover. You work with the person who scoped your project, Zürich and remote
- →Everything documented in plain English, so your team can actually run it
Every engagement includes
Before work starts
A written scope, a fixed price and, for the audit, a map of what to automate first and what to leave alone.
While we build
Your real processes, your existing tools and your team's feedback, with confidentiality designed in from the start.
At handover
Plain-English documentation and training, so your team can run it without me. Support only if you want it.
Who you work with
Jason Pemberton, founder
I have spent around ten years running IT for organisations where getting it wrong is expensive: at Deloitte, at Zurich Insurance where I was Head of Corporate Centre IT and, for a period, Head of Applications, on application engineering projects at DXC Technology, and today leading IT and security operations at a FINMA-regulated Swiss bank in Zürich.
PMBRTN brings that discipline to small businesses that have never had an IT department: property managers, trades, hospitality, agencies. Your systems should just work, your customers' data should stay safe, and nobody should need a manual. I scope every project myself, build on the tools you already pay for, and make sure what we put in place is something your team can actually run.
Want to know where AI could
save your business time?
Book a short call and we'll identify the first 2–3 workflows worth automating. No deck, no jargon, no hard sell.