Practical AI for Small Business

AI solutions for small businesses
without a tech team.

We help busy business owners automate admin, improve customer communication, process documents, and build practical AI tools that fit how their company already works.

5–100
Person businesses we build for
1–2 wks
To your first AI opportunity map
Senior-led
Zürich & remote, no hand-offs

Most small businesses know AI could help. Almost none have the tech team to make it useful.

You are busy running the company. You do not have developers, data scientists, or the time to work out which tools, models, and platforms actually fit. So the admin keeps piling up and AI stays a someday project. We close that gap: we design, build, and implement practical AI around the way your business already works.

Three ways we
put AI to work

01

AI Opportunity Audit

We review how your business actually runs, identify the repetitive work AI can handle, and give you a clear roadmap of the highest-value opportunities.

1–2 weeks
02

AI Workflow Automation

We build AI-assisted workflows for admin, emails, documents, reporting, customer replies, lead handling, internal knowledge, and task routing, using your existing tools where possible.

2–6 weeks
03

Custom AI Tools

For businesses that need more than off-the-shelf software, we build lightweight custom tools: internal dashboards, AI assistants, document processors, quoting tools, customer-service helpers, and operations portals.

4–8 weeks+

The repetitive work
AI can take off your plate

If your team spends hours every week on it, there is a good chance we can automate most of it. A few of the most common starting points:

+Customer enquiries and email replies
+Document processing and data extraction
+Quotes, proposals, and follow-ups
+Internal knowledge assistants
+Staff task routing and reminders
+CRM updates and lead qualification
+Report generation
+Invoice and admin workflows
+Appointment and booking workflows
+Customer support triage
+Repetitive spreadsheet work
+WhatsApp and email-to-system workflows

Built for small teams
doing real work

Local service businesses
Agencies and consultancies
Clinics and healthcare admin teams
Real estate and property businesses
Legal, fiduciary, accounting, and advisory firms
Recruitment and HR teams
Hospitality and leisure businesses
Pet care, childcare, and education operators
Any small business still living in email, Excel, WhatsApp, PDFs, and manual admin

Examples of practical
AI solutions

01

Email assistant for customer enquiries

Reads incoming emails, drafts accurate replies, flags urgent messages, and updates your CRM.

02

Document processor

Extracts data from PDFs, forms, invoices, contracts, or reports and pushes it into spreadsheets, CRMs, or dashboards.

03

Internal knowledge assistant

Lets staff ask questions about policies, procedures, pricing, products, or client information instead of searching through documents.

04

Lead qualification workflow

Scores enquiries, drafts follow-ups, books calls, and reminds staff when action is needed.

05

Operations dashboard

Pulls data from multiple tools into one simple view so owners can see what is happening without chasing updates.

How it works

01
Discovery call

We understand your business, bottlenecks, tools, and team.

02
AI opportunity map

We identify what can be automated, what should not be, the expected ROI, and the quick wins.

03
Build and test

We create the workflow or tool using your real processes and feedback.

04
Deploy and train

We launch it with your team, document it clearly in plain English, and support adoption.

Clear, project-based pricing

Projects typically start from CHF 1,500 for a focused workflow automation, and CHF 5,000+ for custom AI tools or multi-step operational systems. Everything is scoped and quoted before we start.

AI Opportunity AuditA clear roadmap of where AI can save you the most time.
CHF 750–1,500
First Workflow BuildYour first automated workflow, live and handed over.
from CHF 1,500
Custom AI Operations ToolA bespoke tool or multi-step system built around your business.
from CHF 5,000
Ongoing supportIteration, new workflows, and help as you grow.
Monthly retainer available

Fixed scope · Quoted up front · No open-ended retainers

Built for owners,
not IT departments

You do not need to know which AI model, automation platform, API, or database to use. You tell us where time is being wasted. We design the workflow, build the solution, test it with your team, and hand it over in plain English.

  • No vague "strategy" retainers. Every project has a fixed scope, a clear deliverable, and a price agreed up front
  • We work with the tools you already use. No rip-and-replace, no migrations you did not ask for
  • AI built into the actual job, not a chatbot bolted onto your website
  • Senior-led from first call to handover. You work with the person who scoped your project, Zürich and remote
  • Everything documented in plain English, so your team can actually run it

"We told them where our week was disappearing. A few weeks later the admin was handling itself, and no one on our team had to write a line of code."

Owner, local service business (18 employees)

"We'd looked at off-the-shelf tools and none of them fit. PMBRTN built something around how we actually work, and explained all of it without the jargon."

Director, professional services firm (40 employees)

Want to know where AI could
save your business time?

Book a short call and we'll identify the first 2–3 workflows worth automating. No deck, no jargon, no hard sell.